Orders

How do I place an order?

The purchase procedure is simple! Navigate our site, choose the product you prefer and add it to the cart. Once you have selected all the products you want, ...

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Do I have to create an account to make purchases?

No, creating an account is not mandatory. You can easily place your orders without registering. If you log in to your account you will be able to see the ...

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Can I change the contents of a completed order?

Unfortunately no, once you confirm the order it can no longer be modified. Our orders are managed by the system and cannot be modified manually.

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Can I change my delivery address for an already confirmed order?

If you wrote the address incorrectly, or if you want to have the address delivered to a different address, you can correct or change the delivery address ...

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Can I change the email address linked to my order?

If you entered an incorrect email address, or you want to receive emails relating to your order on a different email, you can correct or change your email wi...

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I would like to cancel my order before it is shipped, is this possible?

Our goal is to process orders as quickly as possible, in order to give you an efficient and rapid service! However, if you have made a mistake, or have ha...

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How does pre-order work?

For some special products, such as the Ah...Vengo Calendar, the possibility of making a pre-order may be active, i.e. purchasing it before it is available...

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