Shipping
Which courier will deliver my order?
The courier will be automatically selected by the system based on the delivery postcode and the type of shipment. We ship with Bartolini in the following ...
Leggi l'articolo ›When will I receive my order?
I nostri ordini, se registrati entro le ore 14.00 dal lunedì al venerdì, vengono preparati ed affidati al corriere il giorno stesso. Gli ordini effettuati do...
Leggi l'articolo ›Can I avoid having my package delivered to my home?
If you pay with PayPal, credit card, Google Pay or Apple Pay, you can select delivery with InPost to a Collection Point or Locker directly when ordering. You...
Leggi l'articolo ›How does InPost delivery to a Collection Point or Locker work?
Se effettui il pagamento con PayPal, carta di credito, Google Pay o Apple Pay, puoi selezionare la consegna con InPost presso un Punto di Ritiro o Locker dir...
Leggi l'articolo ›Is shipping paid?
Destination Italy: Shipping is always free for all orders over €35 For orders of less than €35, there is a contribution for theshipping of €2.90 for colle...
Leggi l'articolo ›How can I track my order?
Our orders ship Monday through Friday, at the end of the business day. If the expected shipping date of your order is today and it has not yet been shippe...
Leggi l'articolo ›Where is my package located?
You can check the location of your package via the tracking link you will receive in the shipping confirmation email. We remind you that you will receive thi...
Leggi l'articolo ›My package is in storage. What can I do?
If when tracking the shipment your package is "in stock", it means that the courier was unable to complete the delivery. The address may have been entered in...
Leggi l'articolo ›My package has been returned to sender. What can I do?
If you do not give instructions for therelease of the stock, or if the courier fails to deliver the package after multiple attempts, or if you do not collect...
Leggi l'articolo ›Do you also ship abroad?
Of course! We ship throughout Europe: here is the complete list of countries to which we ship. Austria Belgium Bulgaria Czechia / Czech Republic Cyprus Croa...
Leggi l'articolo ›Didn't find what you were looking for?
Our Customer Service is at your disposal from Monday to Friday, from 9:00 to 18:00
Shipping
SHIPPING
Track your order at any time
- When will I receive my order?
- Which courier will deliver my order?
- Can I avoid having my package delivered to my home?
- How does InPost delivery to a Collection Point or Locker work?
- What are the shipping costs?
- How can I track my order?
- Where is my package?
- My package is in storage. What can I do?
- My package has been returned to the sender. What can I do?
- Do you also ship abroad?
